Nortel's Remote Access Manager (RAM) combines an intuitive, user-friendly remote access interface for dialup, cable, LAN, wireless, and DSL users with state-of-the-art phonebook, dialing, and seamless software distribution and update capabilities. When the RAM is paired with Nortel's market-leading VPN Router portfolio, the resulting solution provides a single, sign-on capability via a Microsoft GINA (Graphical Identification and Authentication). RAM also provides world class service-level management capabilities via Visual Networks IP InSight to measure IP connectivity performance and network services from an end users' perspective.

• Drives down the high cost of network access costs by facilitating open competition among many providers.
• Provides Service Level Management information used to enforce providers' Service Level Agreements (SLAs).
• Offloads remote user management burden to a highly-efficient ASP hosted service.
• Simplifies end-user experience with single sign-on via MS GINA and transparent integration with the VPN Client.