The Integrated Applications portfolio offers simple, cost-effective solutions to help increase employee productivity, heighten customer satisfaction levels and reduce costs. Our portfolio of integrated web-accessible applications for Meridian 1 and Communication Server 1000 systems deliver flexible, scalable solutions to fit your business needs. As a suite or individually, Integrated Applications add a rich variety of features and services:

• Integrated Call Assistant (ICA)
  Integrated Call Assistant (ICA) is a fully integrated, multi-featured automated attendant and intelligent recorded announcement device that routes calls through caller interaction with voice menu prompting.
• Integrated Call Director (ICD)
  ICD is a fully integrated, server based application that resides within a single Intelligent Peripheral Equipment (IPE) card slot on Meridian 1 systems or within a single card slot on the Media Gateway chassis for CS 1000 systems.
• Integrated Conference Bridge (ICB)
  Delivers a cost-effective, easy-to-use and quality based digital audio conference bridge solution providing flexible 24x7 access to enterprises wishing to reduce their costs by bringing audio conference bridge services in house for greater control
• Integrated Recorded Announcement (IRA)
  The Integrated Recorded Announcer Release 3.0 Card (IRA) is a fully integrated, multi-featured, digital recorded announcer and music-on-hold service card that empowers your business with improved customer contact.