Integrated Recorded Announcement (IRA)
Overview
The Integrated Recorded Announcer Release 3.0 Card (IRA) is a fully integrated, multi-featured, digital recorded announcer and music-on-hold service card that empowers your business with improved customer contact. Without increasing staff or operating costs. IRA provides callers with 24-hour easy access to important recorded information, such as your company's business hours and locations, special promotions, schedules of events, advertisements and much more.
Key Features:
- Improved customer satisfaction with 24-hour customer access
- Increased staff productivity - IRA can handle the "routine" inquiries
- Reduced operating costs
- Web-based Browser User Interface (BUI) via Ethernet connection to the LAN for scheduling of announcements and administration
- Telephone-based menu driven user interface (TUI)