Integrated Call Director (ICD)


ICD is a fully integrated, server based application that resides within a single Intelligent Peripheral Equipment (IPE) card slot on Meridian 1 systems or within a single card slot on the Media Gateway chassis for CS 1000 systems. ICD provides you with the ability to screen and route your calls to multiple phones based on customized profiles. It also allows you to distribute just one telephone number to your associates, rather than dealing with multiple phone numbers. ICD provides flexible access with a browser user interface as well as a telephone user interface.

Key Features:
  • Provides a find me/follow me capability such that users choose how they should be reached
  • Intuitive user interfaces provide quick anywhere/anytime access to key ICD functions
  • Remote dial helps reduce toll charges by providing remote users access to PBX dialing plans and trunking facilities
  • Volume control enables users to raise or lower the talking and listening volume
  • Greeting choices: system greeting or personal announcement recorded by the ICD user

ORDERING

CONNECT WITH NORTEL